Terms of
Service

Acceptance of Terms

Welcome to KlipRok. These Terms of Service ("Terms," "Agreement") govern your access to and use of KlipRok's AI-powered video clipping platform, website (kliprok.com), mobile applications, and related services (collectively, the "Services"), operated by KlipRok Technologies Pvt. Ltd. ("KlipRok," "we," "us," or "our").

These Terms constitute a legally binding agreement between you and KlipRok. For Indian users, this Agreement is valid and enforceable under the Indian Contract Act, 1872, the Information Technology Act, 2000, and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

Eligibility

Age Requirements

• You must be at least 18 years of age to create an account and use KlipRok.
• Users between 13–17 may use the Services only with express parental or legal guardian consent. The parent or guardian who provides consent is responsible for compliance with these Terms.
• We do not knowingly allow children under 13 to use our Services.

Business Users

If you use KlipRok on behalf of a company, organization, or other entity, you represent that you have authority to bind that entity to these Terms, and "you" refers to both you individually and that entity. The entity is jointly responsible for compliance.

Geographic Restrictions

You may not use the Services if prohibited by applicable law in your jurisdiction. It is your responsibility to ensure compliance with local laws.

Your Account

• You must provide accurate, current, and complete information when registering. You are responsible for keeping your information up to date.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• You must notify us immediately at nextprime.collab@gmail.com if you become aware of unauthorized access to your account.
• You may not share your account, credentials, or subscription access with others not covered by your plan.
• We may suspend or terminate accounts that show signs of unauthorized use, abuse, or violation of these Terms.
• You may connect third-party accounts (Google, YouTube, Instagram, etc.) to enable import and publishing features. You authorize us to access data from those accounts as needed to provide the Services.

The Services

KlipRok provides AI-powered tools for:

• Automatically detecting and extracting highlight clips from long-form videos using GPT-4 based AI models.
• Generating animated captions in 22+ styles including Hindi, Hinglish, and English using Whisper AI.
• Reframing video to 9:16 format with AI face tracking via MediaPipe.
• Podcast split-screen with speaker diarization using Whisper + PyAnnote.
• Removing silence and filler words from video automatically.
• Publishing clips directly to social media platforms.
• API access for agency-level automation (Agency plan only).

Service Availability

We strive for high availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue features or the Service at any time with reasonable notice. We will not be liable for any downtime, data loss due to technical failures, or service interruptions beyond our reasonable control.

AI-Generated Output

Our AI models generate clip suggestions, captions, and edits based on your content. AI outputs are not guaranteed to be accurate, appropriate, or complete. You are solely responsible for reviewing, editing, and approving any AI-generated content before publishing or distributing it.

Acceptable Use

You agree to use KlipRok only for lawful purposes and in accordance with these Terms. You must NOT:

• Upload, share, or generate content that infringes any copyright, trademark, patent, trade secret, or other intellectual property right of any party.
• Upload content that is defamatory, obscene, hateful, sexually explicit, or otherwise objectionable under applicable law.
• Upload content that depicts or promotes violence, terrorism, child exploitation, or illegal activity.
• Use the Services to stalk, harass, or harm any individual or group.
• Use another person's name, likeness, voice, or identity without their consent.
• Attempt to reverse-engineer, decompile, or extract the source code, algorithms, or AI models underlying the Services.
• Use output from KlipRok to train competing AI models or services without our prior written permission.
• Attempt to gain unauthorized access to any part of the Services, systems, or other users' accounts.
• Use automated bots, scrapers, or crawlers on the platform without our written consent (except for authorized API use).
• Circumvent, disable, or interfere with security features of the Services.
• Resell, sublicense, or transfer your account or subscription to another party without our prior written approval.
• Upload content that violates India's IT Act 2000, IT Rules 2021, or any other applicable law.
• Use the Services to generate, distribute, or promote misinformation, deepfakes of real people without consent, or synthetic media designed to deceive.
• Engage in any activity that places an unreasonable load on our infrastructure or disrupts the experience of other users.

Your Content

Ownership

You retain full ownership of any videos, audio, text, and other content you upload to KlipRok ("User Content"). These Terms do not transfer ownership of your content to us.

License to KlipRok

By uploading User Content, you grant KlipRok a limited, non-exclusive, worldwide, royalty-free license to:

• Store, process, transcode, and analyze your content for the purpose of providing the Services.
• Generate clips, captions, transcripts, and other derivative outputs from your content as instructed by you.
• Display your content within the platform for your own access and review.

This license is solely for operating the Services. We do not claim rights to use your content for any other purpose without your explicit consent.

Your Representations

You represent and warrant that:

• You own or have all necessary rights and licenses to the content you upload.
• Your content does not violate any third party's intellectual property, privacy, publicity, or other rights.
• Your content does not violate any applicable law.
• You have obtained all necessary consents from individuals whose likeness, voice, or identity appears in your content.

Content Removal

You may delete your content at any time from your account dashboard. Upon account deletion, your content will be purged from our active servers within 60 days, unless retention is required by law. We reserve the right to remove any content that violates these Terms without prior notice.

Intellectual Property

KlipRok's IP

All technology, software, algorithms, AI models, UI/UX design, trademarks, logos, and other intellectual property underlying the KlipRok platform are owned by KlipRok Technologies Pvt. Ltd. or its licensors. Nothing in these Terms grants you any right to our intellectual property except the limited license to use the Services as described herein.

Feedback

If you provide us with feedback, suggestions, or ideas about the Services, you grant us a perpetual, irrevocable, royalty-free license to use such feedback for any purpose, without obligation to compensate you.

DMCA / Copyright Takedowns

If you believe content on KlipRok infringes your copyright, please send a takedown notice to nextprime.collab@gmail.com including:

1. Your signature (physical or electronic).
2. Identification of the copyrighted work and the allegedly infringing material.
3. Your contact information.
4. A good faith statement that you believe the use is unauthorized.
5. A statement under penalty of perjury that your information is accurate and you are authorized to act on behalf of the copyright owner.

Payment & Billing

Payment Processors

• India: Payments processed by Razorpay. Accepted methods: UPI, PhonePe, GPay, NEFT, credit/debit cards, net banking.
• International: Payments processed by Stripe. Accepted methods: Visa, Mastercard, American Express, PayPal.

Subscription & Auto-Renewal

Paid plans are billed on a recurring monthly or annual basis. By subscribing, you authorize KlipRok to charge your payment method automatically at the start of each billing period. You will be notified of any price changes at least 7 days before they take effect. To cancel auto-renewal, do so from your account settings before the renewal date.

Taxes

Prices may be exclusive of applicable taxes. Indian users will be charged 18% GST on top of the listed price where applicable. International users are responsible for any local taxes.

Annual Plans

Annual plans are billed upfront for 12 months at a discounted rate. They are not eligible for prorated refunds after 7 days (see Refund Policy).

Refunds & Cancellation

Cancellation

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until the period ends.

Refund Policy

• Monthly plans: We offer a 7-day money-back guarantee for first-time subscribers. If you cancel within 7 days of your first payment, you are eligible for a full refund.
• Annual plans: Eligible for a full refund within 7 days of purchase. After 7 days, annual plans are non-refundable.
• Renewals: Renewal charges are non-refundable unless required by applicable law.
• Unused credits/quota: Monthly video credits do not roll over. No refund for unused quota.

How to Request a Refund

Email nextprime.collab@gmail.com with your account email and reason. Refunds are processed within 5–10 business days to your original payment method.

Termination

Termination by You

You may close your account at any time from account settings or by emailing nextprime.collab@gmail.com. Closing your account will initiate deletion of your content within 60 days. Download any content you want to keep before closing your account.

Termination by KlipRok

We may suspend or terminate your account at any time, with or without notice, for reasons including but not limited to:

• Violation of these Terms or our Acceptable Use Policy.
• Non-payment of fees.
• Fraudulent, abusive, or illegal activity.
• Receipt of a valid legal order from a government or court.
• Risk to the security, integrity, or performance of the platform.

For non-serious violations, we will generally provide a warning before termination. For serious violations (fraud, CSAM, illegal activity), termination is immediate.

Effect of Termination

Upon termination, your access to the Services will cease. Sections that by nature should survive termination (including but not limited to intellectual property, limitation of liability, indemnification, and dispute resolution) will survive.

Disclaimers

AI-generated clips, captions, and outputs are provided for convenience and may contain errors. You are solely responsible for reviewing and approving all outputs before publication. KlipRok is not liable for any consequences arising from AI-generated content you publish.

We do not guarantee that clips generated by our AI will go viral, achieve any particular performance, or suit your specific use case.

Limitation of Liability

Our total aggregate liability to you for any claims arising from these Terms or the Services shall not exceed the greater of:

• The total fees paid by you to KlipRok in the 12 months preceding the claim, or
• ₹500 (five hundred Indian rupees) / $10 USD, whichever is greater.

Indemnification

You agree to indemnify, defend, and hold harmless KlipRok Technologies Pvt. Ltd., its officers, directors, employees, contractors, agents, successors, and assigns from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of the Services in violation of these Terms.
• Your User Content, including any claims that it infringes third-party intellectual property rights.
• Your violation of any applicable law or regulation.
• Your violation of any third party's rights, including privacy, publicity, or contractual rights.

Disputes & Governing Law

Informal Resolution

Before initiating formal proceedings, we encourage you to contact us at nextprime.collab@gmail.com. We will attempt to resolve disputes informally within 30 days.

Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles. International users agree that Indian law governs any disputes arising from these Terms.

Jurisdiction — India

For Indian users, disputes that cannot be resolved informally shall be subject to the exclusive jurisdiction of the competent courts located in [City, India — e.g., Bengaluru, Karnataka].

Arbitration — International Users

For international users outside India, disputes shall be resolved by binding arbitration under the rules of the International Chamber of Commerce (ICC), conducted in English, with the seat of arbitration in Singapore. The arbitral award shall be final and binding.

Class Action Waiver

To the extent permitted by applicable law, you and KlipRok agree that any dispute resolution proceeding will be conducted only on an individual basis and not as a class, consolidated, or representative action.

Limitation Period

Any claim arising from or related to these Terms must be brought within one (1) year of the date the cause of action arose. Claims not brought within this period are permanently barred.

India-Specific Terms

Intermediary Status — IT Act 2000 & IT Rules 2021

KlipRok operates as a significant social media intermediary as defined under the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. In accordance with Rule 3, we:

• Publish these Terms and our Privacy Policy prominently and in English (and regional languages where required).
• Do not host content that is prohibited under Rule 3(1)(b) of the IT Rules 2021.
• Designate a Grievance Officer and Nodal Contact Person for Indian law enforcement.
• Acknowledge user grievances within 24 hours and resolve within 15 days (Rule 3(2)(d)).

Nodal Contact Person (India)

Grievance Officer (India)

GST

KlipRok Technologies Pvt. Ltd. is registered under GST. GST Invoice/Receipt will be issued for all paid plans. Our GSTIN: [GSTIN Number]. If you need a GST invoice for your business, provide your GSTIN at billing.

Consumer Rights

Indian consumers have rights under the Consumer Protection Act 2019, including the right to seek resolution through the National Consumer Helpline or Consumer Courts. Our Consumer Grievance Officer handles all such complaints at nextprime.collab@gmail.com.

General

Entire Agreement

These Terms, together with our Privacy Policy and any plan-specific terms, constitute the entire agreement between you and KlipRok with respect to the Services and supersede all prior agreements.

Changes to Terms

We may update these Terms at any time. We will notify you of material changes via email and/or a notice on the platform. Your continued use after the effective date of changes constitutes acceptance. If you do not agree, close your account before the changes take effect.

Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

Waiver

Failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce it in the future.

Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights to an affiliate or acquirer without restriction.

Force Majeure

We shall not be liable for any delay or failure arising from events beyond our reasonable control, including natural disasters, acts of government, power outages, internet failures, or pandemic-related disruptions.

Language

These Terms are written in English. Where translations are provided for convenience, the English version shall prevail in case of conflict.

Contact Us

For any questions about these Terms, please reach out to us: